Service Parts Coordinator
Sturgis, MIFull-TimeMid-levelOther
Skills
About Harbinger
- Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.
What You'll Do
- Proficient with our parts order process and our Bill of Material (BOM) structure, and process flow as it relates to parts procurement.
- Receive and process service warehouse stock products (pick, unload, label, store)
- Establish and maintain a Kanban system for commonly used parts in the service bay area
- Perform inventory controls and process as per organizational standards
- Keep a clean and safe working environment and constantly focus on the optimization or process and space
- Operate and maintain warehouse vehicles and equipment as required
- Facilitate the removal of any damaged materials and/or vendor warranty material to return them to the appropriate department or supplier for reimbursement or replacement.
- Maintain records of all transactions as per company policies ensuring all parts/pricing used in the servicing of customers coaches are accurate
- Responsible to work with other departments to ensure all issues related to parts delivery to theservice technicians are resolved in a timely manner ensuring maximum utilization of service technicians.
- Lift and move materials and heavy items / packages as required
- Use of computer for communications, orders, inventory, and shipping as required
- Requisition and store service parts/materials and supplies to maintain an appropriate level of inventory
- Count / verify materials for each order for accuracy and to ensure that the material is damage free
- Review each parts order at completion of service appointment and return any unused parts back to inventory/supplier as required
- Select appropriate carrier to fulfill needs, both domestic and international and complete necessary shipping documentations for all NCR material being returned to supplier
- Send supplier shipping confirmation and tracking information
- Stage completed packages in appropriate carrier shipping location
- Keep area clean and free of obstructions
- Demonstrate and foster a sense of urgency and entrepreneurial commitment to achieving goals.
Who You Are
- 3-5 years of previous warehouse and distribution experience
- Excellent communicator with superior verbal, written, interpersonal, technical and presentation skills.
- Strong project management experience
- Ability to think critically and problem solve in a fast- paced, entrepreneurial environment.
- Ability to respond immediately to tough questions with confidence
- Strong negotiation or organizational skills to protect the best interest of all parties involved
- Always Do What You Say, Say What You Do (DWYSSWYD), follow up and communication are critical to the success of the role
- Ability to “Seek to Understand”, direct with conviction and seek to understand again
- Ability to interpret customer needs and adapt your plan as necessary
- Self-motivated with the ability to stay on task
- Versatile, flexible, and a willingness to work within constantly changing priorities
- Creative and innovative team player
- Advanced computer skills are required
- Strong: Communication skills, verbal and written, listening Attention to detail and organization Interpersonal skills Organizational, problem-solving, and analytical skills
- Communication skills, verbal and written, listening
- Attention to detail and organization
- Interpersonal skills
- Organizational, problem-solving, and analytical skills
- Communication skills, verbal and written, listening
- Attention to detail and organization
- Interpersonal skills
- Organizational, problem-solving, and analytical skills
