Senior Technical Writer
Bangalore, IndiaFull-TimeSeniorOther
Your primary responsibilities will span:
- Organizing and presenting technical information in a clear and logical manner.
- Producing review-free content for new and enhanced features in every release.
- Updating legacy content as the product functionality evolves.
- Creating FAQ and Troubleshooting contentIncorporating user feedback into documentation.
- Performing UI design and message text reviewsBeing a mentor and peer reviewer for new team members.
- Executing and assisting with non-release-related projects.
To succeed, you should be:
- Detail oriented.
- Highly self-managed and an agile planner, to prioritize tasks and successfully multi-task.
- User-focused, to anticipate their pain areas and create comprehensive documents.
- Curious to explore the 5Ws + 1H even beyond the scope of the Jira ticket.
- A good team player, to collaborate with stakeholders for gathering information.
Key technical skills needed are:
- Experience working with Git, Confluence, SnagIt, HTML, Markdown.
- Experience writing about database and ETL concepts, iPaas, and SaaS applications.
- Familiarity with SQL.
- Excellent command over English.
- Experience with tools like LucidChart, Canva, SnagIT to create diagrams, flowcharts, and other visual aids.
- Experience of working using Agile methodology and basic project management.
