What You'll Do
- Lead a team of Applied AI engineers that works at the bleeding edge of Generative AI to solve high-impact business challenges.
- Apply Generative AI to solve hard unsolved challenges in the application of Agentic AI to real-world business challenges
- Grow, coach, build and scale the Applied AI team
- Drive operational excellence to achieve enterprise-grade scale, reliability, security, cost-efficiency and performance.
- Drive technical direction for building a safe, scalable and reliable Agentic AI platform for all of Highspot
- Communicate complex concepts and the results of analyses in a clear and effective manner to technical and non-technical audiences.
- Collaborate with other team members and cross-functionally to share knowledge and discuss initiatives.
Your Background
- 2+ years of experience in Generative AI and Agentic AI systems, including LLMs, context engineering, and modern vector-based retrieval systems.
- 4+ years working as an engineering manager
- 8+ years working as a professional software developer
- A great understanding of Generative AI systems, best practices and experience in shipping Agentic AI into distributed, data-intensive production systems
- Experience developing and operating Cloud services at enterprise scale
- Strong programming skills in Java, Python, C#, Typescript or equivalent programming language
- Substantial depth and breadth of management experience to lead and grow an Applied AI team
- Great collaboration with teams with different backgrounds/expertise/functions.
- Expertise in full product lifecycle; technical designs, project planning, iterative implementation, and successful product launches.
- Experience and passion for mentoring and encouraging collaborative teams.
- Experience in cultivating a strong engineering culture in an agile environment.
