Responsibilities
- Lead product strategy and execution for PayJoy’s identity systems — defining how we verify, trust, and onboard users securely across markets.
- Bring clarity to complexity by framing ambiguous problems, building structured roadmaps, and aligning teams around clear, measurable outcomes.
- Collaborate cross-functionally with engineering, data science, design, risk, and operations to build scalable, reliable identity verification and fraud prevention capabilities.
- Deeply understand customer and market needs to design identity experiences that balance trust, compliance, and conversion.
- Translate abstract goals into actionable plans—defining success metrics, driving prioritization, and ensuring delivery quality at scale.
- Learn and adapt quickly, diving into new technologies, regulations, and ecosystems to inform decisions with rigor and data.
- Drive operational excellence, ensuring the right balance between risk management and user experience while supporting global expansion.
- Influence across levels, partnering with senior leadership to define strategy and champion identity as a core enabler of PayJoy’s mission.
Requirements
- 7+ years of product management experience, including ownership of complex, cross-functional initiatives that span engineering, data, and operations.
- Strong generalist product management skills, with depth in strategy, execution, and stakeholder alignment. Systems-level thinker who can connect customer needs, business goals, and technical architecture into a coherent roadmap.
- Analytical and data-driven — able to define success metrics, interpret data, and use insights to guide decisions.
- Exceptional communication and collaboration skills, with a track record of influencing across senior stakeholders and diverse teams.
- Comfortable in high-ambiguity, high-growth environments where priorities evolve rapidly and judgment matters more than playbooks.
Desirable Qualifications
- Experience with identity verification, risk management, or trust systems is a plus, but not required — curiosity and the ability to learn fast are essential.
Benefits
- 100% Company-funded health insurance for employee and immediate family
- Company-funded employee life and disability insurance
- 20 Paid vacation days, Flexible sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Headphone benefit, home office equipment allowance and wellness perks
- $340 Company-funded Commuter benefit
- Catered lunches
