Senior Product Manager - Fraud
San Francisco, CAFull-TimeManagerProduct / Project
Responsibilities
- Create a roadmap to continuously improve PayJoy’s fraud prevention platform with goals to:
- Reduce fraud losses and operational inefficiencies.
- Enhance fraud detection with cutting-edge models and rules while minimizing false positives.
- Streamline customer experience through frictionless fraud mitigation solutions.
- Lead the end-to-end product lifecycle from ideation, requirements gathering, development, testing, and iteration, to full-scale implementation.
- Work closely with engineering, fraud operations, and data science teams to deliver high-quality solutions that balance security and user experience.
- Analyze and leverage data (ability to write and interpret SQL queries) to refine fraud prevention mechanisms.
- Stay informed about emerging fraud trends, regulatory requirements, and industry technologies to maintain a state-of-the-art fraud platform.
- Collaborate with internal teams to implement KPIs and monitoring systems to track fraud metrics and solution efficacy.
Requirements
- 6+ years of product management experience. At least 2-3 years in fraud or risk management within fintech.
- Experience driving cross-functional teams, including engineering and data science, to deliver impactful products.
- Proven ability to manage and prioritize multiple initiatives in a fast-paced environment.
- Strong data-driven decision-making skills, including the ability to run SQL queries.
- Familiarity with fraud detection technologies, including behavioral analytics, device intelligence, and machine learning solutions.
- Demonstrated success in creating customer-first solutions while balancing security and operational efficiency.
Desirable Qualifications
- Experience in high-growth startups.
- Familiarity with fraud prevention tools and vendors (e.g., Sift, Arkose Labs, or equivalent).
- Knowledge of compliance regulations related to fraud (e.g., AML, KYC).
- Fluency in Spanish.
Benefits
- 100% Company-funded health insurance for employee and immediate family
- Company-funded employee life and disability insurance
- 20 Paid vacation days, Flexible sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Headphone benefit, home office equipment allowance and wellness perks
- $340 Company-funded Commuter benefit
- Catered lunches
