Key Responsibilities
- Perform secretarial and administrative duties.
- Manage schedules, arrange appointments, travel, meetings, conference calls, etc. Complete schedule and travel management.
- Coordinate internal and external meetings (agenda, book rooms, catering).
- Provides specialised administrative support to relieve executive, administrative, and line and staff managers of administrative duties.
- Handles details of a highly confidential and critical nature.
- Collects and prepares information for use in discussions/meetings of executive staff and outside individuals.
- Ownership of leadership meetings - runs agenda, coordinates presentations, distributing materials, taking action items for leader.
- Prepares and submits expenses and may monitor adherence to department budgets. Supports development and modification of presentations.
- Makes high-level contacts of a sensitive nature inside and outside the company and participates in problem resolution.
- Maintains moderately complex spreadsheets.
- Provides information in support of complex requests for department projects, programs, and/or events. May create some presentations independently.
- Requires in-depth knowledge of company operations, policies, and procedures.
- Provides high-level administrative support by conducting research, preparing reports, handling information requests, collects and prepares information for use in discussions/meetings of executive staff and outside individuals, and prepares presentation materials for board of director meetings.
- Develops and maintain complex spreadsheets.
- Maintains data sources for departmental records and management information reporting.
- Creates, develops and modify presentations independently.
- Collects data and generates management information reports and graphics.
- Develop and execute a technology application development strategy that aligns with the company's business goals and drives innovation.
- Provide thought leadership in technology trends and best practices.
Knowledge
- Organisational skills, detail-oriented with demonstrated ability to handle multiple priorities and to take initiative to resolve issues.
- Background in C- level service and support with capacity to navigate, digest, and make decisions effectively.
- Proven mastery and experience in high volume calendar and messaging management using Microsoft Outlook to include managing appointments, forwarding and responding on behalf of others and taking a proactive approach regarding emails as needed.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Proven problem solver with experience leveraging partnerships to find solutions.
- Ability to prioritize and complete high volumes of tasks, varying projects, and carry out event planning quickly and with little to no guidance; Ability to solve difficult or complex problems that affect people within the department or other related groups.
- Ability to meet tight deadlines and can switch gears at a moment's notice.
Skills
- Comfortable working across many different time zones.
- Strong verbal and written communication skills.
- Proactive approach to recognizing needs, anticipating issues, and solving problems.
- Ability to think creatively, function independently and work proactively in a fast-paced environment.
- Handle complexity and demands with a sense of urgency, drive and passion.
- Proficiency with MS Office to include Excel, PowerPoint and Word.
- Strong interpersonal skills as demonstrated by the ability to effectively partner with all levels of management, employees and external clients.
- Demonstrated ability to take initiative, problem- solve and work in a fast-paced, executive setting.
- Proven problem solver with experience leveraging partnerships to find solutions.
Education
- Bachelor’s degree or equivalent experience
- 5 – 7 years of experience
- LI-SB1
