Salesforce Functional Architect
US - RemoteFull-TimeLeadOther
How will you contribute?
- Enterprise Salesforce Leadership
- Own functional architecture across: Sales Cloud, Service Cloud, Revenue Cloud (CPQ & Billing), Experience Cloud (as applicable) Design scalable, multi-cloud Salesforce solutions aligned to enterprise architecture and lead global CRM transformation initiatives.
- Business & Stakeholder Leadership
- Serve as functional lead for Revenue, Finance, and Enterprise Applications.
- Own CRM and Revenue Cloud roadmap and prioritization.
- Oversee system integrators and managed service providers.
- Mentor admins and business analysts.
- Drive measurable business outcomes, not feature delivery.
- Automation & Architecture
- Own Flow-first automation strategy: When to use Flow vs Apex vs configuration and How automation is structured, layered, and reused.
- Establish and enforce automation patterns, naming conventions, and guardrails.
- Prevent “Flow sprawl” and logic duplication.
- Appropriate governance and usage of Salesforce AI tooling.
- Data Model & Core Objects
- Own core data models across Sales, Accounts, Opportunities, Cases, Contracts, etc.
- Ensure scalability, reporting integrity, and clean integrations.
- Anticipate downstream impacts of schema changes.
- Design Governance
- Review and approve designs for complex initiatives.
- Act as escalation point for architectural trade-offs.
- Mentor admins and developers.
- What Success Looks Like
- Automation is readable, testable, and explainable.
- New team members can onboard without fear or overwhelm.
- Major changes don’t introduce regressions.
- Salesforce feels like a platform, not patchwork.
What will you bring?
- 10+ years of hands-on Salesforce experience with progression into architecture-level ownership.
- Deep expertise in Sales Cloud and/or Service Cloud data models and automation design.
- Experience with Salesforce CPQ and Billing solutions.
- Experience with Agentforce and / or Einstein.
- Experience working with sales, revenue, finance, and product management stakeholders, preferably in a subscription (SaaS) environment.
- Advanced proficiency in Flow (record-triggered, scheduled, subflows, orchestration) in high-complexity environments.
- Proven experience designing scalable, layered automation architectures (modular, reusable, bulk-safe)
- Strong data modeling skills with an understanding of long-term reporting and integration implications.
- Experience preventing and resolving automation conflicts (recursion, order of execution, duplication)
- Clear judgment on declarative vs Apex trade-offs; comfortable partnering with technical engineering leads.
- Experience supporting large user bases and high-volume environments, with complex permission management requirements associated with scaled organizations.
- Ability to translate ambiguous business processes into durable system behavior.
- Experience establishing governance standards (naming conventions, documentation, release discipline)
- Relevant Salesforce certification(s) and the ability to explain how those certifications will guide you to success in this role.
