Lab Operations Coordinator, Recruitment (Temporary)

Boston, MAContractMid-levelOperations

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RESPONSIBILITIES:

  • Lead session scheduling and end-to-end recruitment efforts for designated research programs within WHOOP Labs
  • Recruit and schedule a high volume of participants for in-lab and field studies, ensuring alignment with demographic targets and inclusion goals
  • Partner with Research Scientists to understand study objectives and translate them into clear recruitment criteria and execution plans
  • Oversee participant communications, logistics, and compensation processes to deliver a seamless and professional experience
  • Track recruitment progress, analyze gaps, and present updates and insights to the broader WHOOP Labs team
  • Support strategic initiatives including research panel growth, budget planning for incentives, and continuous improvement of recruitment operations

QUALIFICATIONS:

  • Bachelor’s degree from an accredited university
  • 1–3 years of experience in research recruitment, research operations, study coordination, or a related field
  • Experience managing multiple projects simultaneously in a fast-paced, detail-oriented environment
  • Strong interpersonal communication skills with the ability to confidently conduct outreach and build relationships with diverse communities
  • Demonstrated ability to think creatively and problem-solve to meet recruitment targets
  • Highly organized with strong attention to detail and operational rigor
  • Currently located in the Greater Boston area and able to work in-person at the WHOOP office 5 days per week
  • Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Job Summary

CompanyWhoop
LocationBoston, MA
TypeContract
LevelMid-level
DomainOperations