Technical Writer - Bangalore
Bangalore, IndiaFull-TimeMid-levelOther
Key Responsibilties:
- Gather information from subject matter experts and other relevant sources
- Develop specific goals and plans to prioritize, organize, and deliver quality documentation that is accurate, thorough, and meets project deadlines
- Participate in project meetings and provide feedback on documentation deliverables and project status
- Write and format documents to adhere to established corporate standards
- Edit documents for technical and grammatical accuracy
- Use digital tools to create accurate representations of software products
- Participate in formal document control processes
- Manage all technical documentation responsibilities for multiple projects simultaneously
- Manage all sustaining internal technical documentation as required
- Keep up-to-date technically and apply new knowledge according to departmental directives
Essential Qualifications:
- Degree in writing: bachelor’s (English, journalism, or technical writing) or, preferably, a master’s in professional writing
- Strong skills in writing, editing, copy editing, and formatting
- Certificate or experience in computer technology preferred
- Exceptional communication, organizational, and interpersonal skills
- Ability to manage multiple tasks and heavy workloads in a dynamic, project-oriented environment with a globally distributed team
- 5+ years’ experience working in a fast-paced software production environment that includes experience documenting:
- Databases and related software
- Cloud- or web-based software
- SQL or other data languages
- Advanced knowledge and experience with the following software:
- Adobe FrameMaker 2020 or newer
- Adobe Acrobat Pro
- Adobe Photoshop, Illustrator, SnagIt, or other graphics software
- Microsoft Office and other productivity tools
- Software support systems such as Git, Jira, Salesforce, Confluence, and others
