What You Will Do:
- Develop and execute partner strategies aligned to TTEC Digital’s growth priorities, balancing long-term vision with near-term execution.
- Collaborate with Sales and Practice Leaders to co-develop GTM motions, account-based engagement plans, and solution roadmaps.
- Own the tactical execution of partner GTM initiatives — including building joint account plans, tracking partner pipeline, coordinating events/workshops, and ensuring follow-through on partner commitments.
- Define clear measures of success for each partner engagement and joint customer initiative, utilizing data to analyze performance, predict outcomes, and evolve the partnership.
- Establish and align on shared priorities with partners, including joint initiatives, co-investment, and strategies for unified migrations and CX modernization.
- Drive the lifecycle of joint offerings with partners: business case, planning and governance, solution differentiation, business value articulation, and business modeling.
- Identify new areas of growth and influence within partnerships, from emerging technologies (AI/GenAI, data/analytics) to new industry plays.
- Deliver on pipeline and/or revenue outcomes tied to partner-driven initiatives.
- Maintain partner health through tiering, certifications, scorecards, and executive alignment, ensuring compliance and visibility across the ecosystem.
What You Will Bring:
- Deep understanding of cloud ecosystems, SaaS platforms, and/or CX/CCaaS markets.
- Demonstrated ability to be both strategic and hands-on, from shaping long-term partner strategies to executing joint campaigns, workshops, and account plans.
- Proven success in building joint GTM strategies that drive measurable pipeline and revenue.
- Strong analytical skills with experience defining KPIs and using data to manage and optimize partnerships.
- Excellent executive presence with the ability to influence stakeholders at all levels.
- Strong collaboration skills across sales, marketing, and technical teams.
