RESPONSIBILITIES:
- Lead and manage recurring People Ops programs, including, but not limited to, Open Enrollment, handbook updates, and compliance initiatives.
- Drive execution and project management for one-off or acute efforts, including new system implementations (e.g., HRIS) and process design initiatives.
- Act as a key stakeholder and internal SME for our HRIS, helping to expand its capabilities and ensure it supports the needs of our growing business.
- Partner with cross-functional stakeholders to support immigration processes.
- Identify opportunities to improve operational efficiency, documentation, and data hygiene across the people operations function.
- Build scalable processes and contribute to a People Operations roadmap that evolves alongside the company’s rapid growth.
QUALIFICATIONS:
- 3–5 years of HR experience with a generalist background, ideally in a fast-paced, high-growth environment
- Demonstrated experience managing complex projects end-to-end, especially those involving cross-functional collaboration
- Working knowledge of HRIS platforms; experience with implementation or system optimization is a plus
- Familiarity with core HR compliance areas such as employee handbooks, Open Enrollment, and immigration support
- Highly organized and detail-oriented, with a proactive and adaptable approach to work
- Comfortable navigating ambiguity and balancing strategic planning with day-to-day execution
- Strong interpersonal and communication skills with a service-oriented mindset
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
