Operations Program Manager

Boston, MAFull-TimeManagerProduct / Project

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RESPONSIBILITIES:

  • Lead end-to-end execution of manufacturing programs, including process changes, equipment and part qualification, and production scaling.
  • Translate design and product changes into executable factory plans, aligning with CMs on technical and operational requirements.
  • Define and manage program schedules, milestones, risk trackers, and contingency plans across engineering, manufacturing, and factory teams.
  • Drive resolution of manufacturing issues impacting quality, yield, throughput, or readiness by aligning stakeholders and escalating as needed.
  • Lead cross-functional continuous improvement initiatives focused on key factory metrics such as yield, UPH, test performance, and material flow.
  • Support pilot builds and engineering validation runs through structured coordination of owners, deliverables, and timelines.
  • Communicate clear, concise program status and action plans to technical and executive stakeholders; drive accountability and timely decision-making.
  • Contribute to the development and improvement of program management processes and tools to enable scalable, repeatable execution.

QUALIFICATIONS:

  • Bachelor’s degree in Engineering, Supply Chain, or a related technical field.
  • 4+ years of experience in manufacturing, hardware operations, or program management.
  • Proven track record managing complex manufacturing or operations programs from concept through production.
  • Experience with new product or process introduction in a high-volume, fast-paced manufacturing environment.
  • Strong ability to align cross-functional teams and drive decision-making in ambiguous, evolving situations.
  • Familiarity with key manufacturing processes such as SMT, assembly, test, and pack-out.
  • Excellent communication and organizational skills; able to tailor messaging for technical and executive audiences.
  • Proficiency in tools such as Excel, Gantt charts, Jira, Confluence, GDrive, and Arena for program tracking and collaboration.
  • Willingness to travel internationally up to 25% to support supplier builds, validation activities, and operations reviews.

Job Summary

CompanyWhoop
LocationBoston, MA
TypeFull-Time
LevelManager
DomainProduct / Project