Make First Impressions Count
- Create a positive first impression for all guests and customers at ZURU by greeting them warmly at reception, providing a seamless check-in experience and making them feel welcome and taken care of from the moment they arrive.
People/Team Support
- Be the backbone for the LA team, lending a hand with everything from setting up and scheduling meetings to prepping/printing all the materials needed.
- Coordinate and manage team and customer meetings and events like a pro, managing everything from IT to logistics, meeting rooms, catering and beyond, ensuring events and meetings go off without a hitch, both on and off site.
- Manage communications throughout the office by providing administrative support for various forms of internal and external correspondence, managing the company's communication channels, and ensuring timely and accurate dissemination of information.
- Support team travel bookings and arrangements as and when required to improve efficiency and productivity of the team as well as make cost savings to the business where possible.
- Assist the People and Culture team in welcoming new hires and bidding farewell to departing team members by providing onboarding and offboarding support, coaching and training as necessary.
- Assist the People and Culture team in recognizing and celebrating team member milestones and special events.
- Be a huge ZURU advocate, help make peoples jobs easier and enhance the office culture to make the office a better place and keep people around for the long-term.
- During peak times, such as toy fairs, bring on temporary staff to provide ample support.
- Support our North America team during toy fair season, offering a helping hand with everything from planning, travel and accommodation to meeting management, all while keeping calendars organized and everyone feed and energised.
- Partner with and support other Global Office Managers and Administrative team members where possible to support improved coordination and collaboration across the business, leading to a more efficient and effective work environment.
General Office Management
- Manage the day-to-day operations of the office, including overseeing the procurement and maintenance of supplies and equipment, as well as vendor management.
- Maintain a safe, clean and organised office environment by ensuring rubbish is disposed of appropriately; the kitchen and bathroom is kept clean/fully stocked, washing dishes, and storage spaces are kept in order.
- Ensure the office is always fully stocked and stock is effectively managed and maintained. This includes ordering stationery, necessary office equipment, kitchen supplies/snacks etc.
- Craft and roll out any new office processes to ensure the office runs like a well-oiled machine.
- Manage all incoming and outgoing mail and couriers (including distribution).
- Monitor and manage the office budget, including processing expense reports, handling invoices for payment, and generating reports as required.
- Manage the upkeep of the LA campus, including overseeing repairs and renovations, ensuring the office complies with all relevant health and safety regulations.
Skills & Experience
- A positive, responsive, proactive, approach to the role
- Always looking for ways to improve the office environment and customer/team experience.
- Proven experience (2-4 years) in a front facing, fast paced role.
- Knowledge of office management procedures and basic accounting principles.
- Ability to multitask and prioritize effectively.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office
- Excellent organizational and time-management skills.
- Ability to maintain confidentiality and handle sensitive information.
- Valid US work permit is required
- Please note this is a full-time position based onsite at the Los Angeles office (El Segundo)
